FAQs
1. What is the appropriate grind option to choose when ordering coffee?
Whole Bean: When you have a grinder at home, this is the recommended grind for the best fresh brew. This is also the best choice to get a larger coffee grind (coarse) for brew methods that involve immersion in water, like a French Press.
Ground/Drip (Medium-Coarse): When you have a regular coffee maker, filter fresh water through your coffee grounds for a delicious brew.
Espresso (Fine Grind): Ideal when you have a an espresso maker, filter fresh water through your finely-ground coffee for a delicious brew.
Keurig (Medium / Medium-Fine Grind): This allows the water to flow rapidly through the coffee grounds in a Keurig-style filter or cartridge (refillable K-cup filters). If you enjoy a stronger cup of coffee, you may want to entirely fill the K-Cup, which holds 12 grams of coffee grind, for robust flavor
Ground/Drip (Medium-Coarse): When you have a regular coffee maker, filter fresh water through your coffee grounds for a delicious brew.
Espresso (Fine Grind): Ideal when you have a an espresso maker, filter fresh water through your finely-ground coffee for a delicious brew.
Keurig (Medium / Medium-Fine Grind): This allows the water to flow rapidly through the coffee grounds in a Keurig-style filter or cartridge (refillable K-cup filters). If you enjoy a stronger cup of coffee, you may want to entirely fill the K-Cup, which holds 12 grams of coffee grind, for robust flavor
2. What is Arabica coffee?
Arabica coffee, whether it's in the form of beans, brewed coffee, or derived from the Coffea arabica plant species, specifically refers to coffee originating from this plant. Coffea arabica is one of the two main species of coffee plants cultivated globally, the other being Coffea canephora, also known as "Robusta" coffee. Currently, approximately 60% of the world's coffee production is Arabica. Although Arabica coffee used to be the dominant player in terms of production, it has been gradually losing ground, both literally and figuratively, to the more easily cultivable Robusta variety in recent decades.
3. What is the small hole on the bag for?
Each of our bags have what's called a "degassing valve" which is a one-way vent that slowly releases carbon dioxide. Coffee beans and coffee grounds undergo a "degassing period" for a few days after roasting. During the degassing period, the coffee beans continue to release carbon dioxide, and that release helps preserve your coffee's flavor and aroma.
4. What's the best way to store coffee?
You can keep your coffee in its sealed bag or you can transfer the contents to an airtight opaque container. Store your coffee in a cool, dry place. Each bag has a degassing valve used to release carbon dioxide which will keep your coffee as fresh and tasty as possible.
5. What are the best methods to brew coffee?
Pour over (or Drip) method: Fit a paper filter into some sort of dripper (typically, this will be a coffee machine). Hot water is poured over the coffee grounds in the filter and the brewed coffee is dripped into a cup or coffee pot below. The paper filter strains oils and undissolved coffee particles so you can enjoy a smooth cup of coffee.
Chemex coffee maker: Similar to the pour over drip method, Chemex is a beautifully designed and elegant pour over, glass flask used to brew coffee. Similar to the pour over / drip method, hot water is poured over coffee grounds in a paper filter. The brewed coffee drips into the bottom of the flask which doubles as its own carafe.
French Press: In a press pot, coarsely ground coffee is soaked, steeped and strained in hot water.
Cold Brew: Or, cold pressing, is the process of steeping coffee grounds in water at cool or room temperatures for an extended period. Coarse-ground beans are soaked in water anywhere from about 8 to 24 hours.
Chemex coffee maker: Similar to the pour over drip method, Chemex is a beautifully designed and elegant pour over, glass flask used to brew coffee. Similar to the pour over / drip method, hot water is poured over coffee grounds in a paper filter. The brewed coffee drips into the bottom of the flask which doubles as its own carafe.
French Press: In a press pot, coarsely ground coffee is soaked, steeped and strained in hot water.
Cold Brew: Or, cold pressing, is the process of steeping coffee grounds in water at cool or room temperatures for an extended period. Coarse-ground beans are soaked in water anywhere from about 8 to 24 hours.
6. What is your decaf process?
We use the environmentally friendly SWISS WATER® Process to decaffeinate our coffee beans, and we conduct regular audits to guarantee that our coffee meets the 99.9% caffeine-free standard. Maintaining high-quality standards is our priority.
7. How do I make my coffee?
For a quick, delicious cup of coffee, place a coffee filter in a coffee maker, scoop 2 tablespoons of ground coffee per 6 ounces of water(less for a lighter brew, or more for a stronger brew). Place the ground coffee in the filter and slowly pour hot water over the coffee. Let it filter through to a cup, carafe or other hot beverage container. Enjoy slowly!
8. Why our product?
We aim to deliver the freshest coffee possible. All our coffee is roasted to order and shipped out within 24-48 hours. Our coffee is roasted in small batches to ensure you receive the best tasting, freshest coffee.
9. What shipping methods do you use?
We use USPS, USPS Priority mail (2-day shipping) or FedEx.
Click these words to view our current shipping rates and policy.
Click these words to view our current shipping rates and policy.
10. I have a peanut allergy. Can I drink your coffee?
There is no trace or contamination of peanuts/tree nuts in the roastery. The flavoring used also does not contain any nuts.
